Hospitals are increasingly relying on community health workers to address potential emergency room overcrowding due to Medicaid cuts and changes to the Affordable Care Act. These workers assist patients in navigating insurance coverage, aiming to prevent a surge of uninsured individuals from overwhelming already busy emergency departments. The strategy comes as health systems brace for the impact of expiring subsidies for health insurance exchange customers and new tax laws. By leveraging community health workers, hospitals hope to mitigate the risk of increased ER visits and ensure better access to healthcare for vulnerable populations.
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